Frequently Asked Questions

Quick answers to the questions members ask most. If yours is not here, ask on the community board or see the contact page.

How do I join?

Go to the sign-up page, enter your name, email and a password, and confirm your email address. Then fill in your profile with your business name, trade and service area. A complete profile helps buyers, sellers and service providers know who they are dealing with and makes it more likely people will reply to your messages.

Does it cost anything to use the site?

No. Joining, building a profile, posting listings, posting wanted ads, messaging other members and taking part in the community board are all free. The site is community-run and does not charge listing fees or take a commission on sales. Any money that changes hands is between the buyer and seller directly.

How do I post a listing?

Log in and go to Post a Listing. Choose the equipment type, add the make, model, serial number, included profiles and tooling, condition and price, and upload real photos of the unit, including the serial plate. Create one listing per machine. If you are looking to buy instead, post a wanted ad.

Can I edit my listing after it is posted?

Yes. Open the listing from your account dashboard and choose Edit. You can update the price, description, photos and condition at any time. Keep listings accurate; if something changes, such as tooling being sold separately or a new issue showing up, update the listing so buyers are not misled. Major edits may be reviewed if the listing is reported.

How do I mark a machine as sold?

Open the listing from your dashboard and choose Mark as Sold. Please do this as soon as the deal is done or the machine is no longer available. Leaving sold equipment listed wastes buyers’ time and is against the community guidelines. Sold listings drop out of active search results.

How does messaging work?

Use the Message button on a listing, wanted ad or member profile to start a private conversation. You do not need to share your phone number or email unless you choose to. Messages are private between members but are stored on the site, and moderators may review a conversation if it is reported for spam, scams or abuse.

What is trusted-member status?

Trusted-member status is a badge shown on a member’s profile and listings. It is earned after a member has had listings approved and has no upheld reports against them. It reflects a clean track record on this site only. It does not mean anyone has inspected their equipment or verified their business, so keep following the safety tips.

How do I report a problem?

Click the Report button on the listing, wanted ad, profile, message or post, pick a reason and add a short note. Reported content is hidden while a volunteer moderator reviews it. If the report is upheld it stays down, and members with repeated upheld reports can lose posting rights. Your identity is not shared with the member you report.

Does the site sell machines or offer escrow?

No. The site does not own, sell, inspect, finance, ship or hold payment for any equipment. Every listing is posted by a member, and buyers deal directly with sellers. The site does not offer or partner with any escrow service, so treat anyone claiming to provide escrow on behalf of the site as a scam and report them.

Can the site help with financing or shipping?

The site is not a lender or a freight company. Lenders, haulers and riggers can join as members and list their services, and you can contact them directly from their profile or posts. See the financing page for an overview of common options and what lenders usually ask for.

How do I delete my account?

Use the delete option in your account settings, or email the address on the contact page from the email on your account and ask for deletion. You may be asked to confirm. Your profile, listings and posts are then removed or anonymized, typically within 30 days. Messages you already sent may remain in other members’ inboxes.

Who runs the site?

The site is community-run and moderated by volunteers from the metal roofing trade. Moderators review reports, remove spam and enforce the community guidelines. They do not take sides in deals or settle payment disputes. To learn more about how the community works, read the about page.